There have been reports of a bug when unable to delete cases. If you experience it you will be unable to delete a case and an error message like this will appear:
We have identified that this error occurs when there is poor data connection and a delete action is performed whilst the app is still communicating with the server.
If you do experience this bug then please get in touch and we will advise you on how to proceed.
We apologise for any inconvenience and hope to fix this in the near future.